• Product Upgrades – keep clients abreast of relevant product and module improvements.

• Identify online training opportunities to save clients time and money.

• Proactive Capacity Planning Monthly database services including purging and performance options disk usage, etc.

• Documenting monthly weekly and annual processes and updates (fee increases, batch postings, revised annual renewal letters, batch updates to the database – batch terminations, etc.)

• Proactive approach to future requirements and planning.

• The design was to develop an end-to-end solution that will deliver a reliable, scalable and centralized GMS solution. Working closely with Senior Leaders on ensuring the technical infrastructure supports BCLC's strategic and technical infrastructure direction.

• Define and drive best practices and standards for uptime, performance and DRP, continuously improve and provide long term platform/infrastructure/backend solutions.

• Contributed to the development of business cases, estimates and technical architecture for the GMS. Worked closely with the technical leaders to assess the team's technical skills gaps. Research and introduce new technologies while leveraging legacy platforms. Produced and presented regular status reports for Senior Leaders on infrastructure related projects.

• Requirement was to replace the current PDP-11 Call Collection System. This system gathers data from their 29 cell sites through out the province of British Columbia.

• This was all written in ‘C/C++’ and X.25.

• Reviewing the infrastructure with their staff and put together a plan for upgrading their servers through patch management to consolidating on a Virtual Environment.

• Other - DRP for RDB
• • Upgrade plan for OpenVMS
  • Upgrade plan for Powerhouse
  • Configure Open Source Tool Set - Apache, MySQL, Java, PHP

• During these dates the role was to maintain their OpenVMS environment.

• This included building a backup server for disaster recovery, maintaining their DCL, Backups and system hardware repairs.

• Periodically there was Powerhouse programming which fixes.

• During this period the role was to support their OpenVMS system and their Payroll system written in Powerhouse.

• Recently migrated their OpenVMS system to a Virtual appliance, thus reducing the need for HP parts.

• The process to centralize required converting their environment to TCP/IP including all their printers.

• Special forms for their printers were required to be written and setting up common shares for the windows to share data with the main Alpha servers.

• Contracted as Transition Manager to coordinate the move of the corporate offices and separate the computer assets and network from MacMillan Bloedell Ltd. This new company consisted of a head office in Vancouver BC, sales office in Lynnwood WA., paper mill in Port Alberni BC, and a paper mill in Powell River BC.

• The first phase involved moving the head office from the MacMillan Bloedell Ltd. Research building to their new offices in Vancouver, with a staff of 120 persons. The new location did not have any infrastructure to support the head office. This involved:
• • establishing a new computer room
  • integrating a new LAN
  • integrating a new PBX
  • integrating a WAN connection
  • designing new offices and furniture
  • setting up enough power
  • coordinating movers
  • coordinating down time for users
  • coordinating the final move

• Once this move was complete, the second phase involved separating the WAN from MacMillan Bloedell Ltd. To make this processes complete, put together a plan to not only separate the network but also stream line the WAN, consolidate the data centers and consolidate and downsize the servers. This involved:
• • coordinating the IT staff from both companies
  • establishing a new WAN
  • establish network separation timing
  • moving computers into the new data centers
  • upgrading the LAN to 100mb switch network
  • consolidating the NT Servers
  • upgrading to NT Workstation on the desktop
  • upgrading to Microsoft Exchange and Office97
  • changing the TCP/IP addresses
  • installing Internet access
  • upgrading the phone switches in both paper mills
  • establishing Y2K compliance
  • setting up a help desk
  • moving HP3000 servers from MacMillan Bloedel Ltd. to Pacifica’s new data center

• After the network was separated and Pacifica became it’s own environment, on going projects included:
• • re-negotiate software licenses and support contracts.
  • completing the Y2K upgrade
  • assist in hiring support staff for the company

• Working with their IT department, projects included refining the distribution system linking the NT Servers to the Dec Alpha.

• Upgrading their LAN to support current work loads and increase intranet technologies and help keep the operating systems current.

• This was a MicroVax shop which was designed and migrated to NT Server and NT Workstation environment.

• Setting up a new Fax Server on Windows NT, helped them deliver 10,000 faxes a day and 36,000 faxes over the weekend.

• Contracted to audit the source code to ensure the proper versions was purchased. After the purchase, contract extended into several other areas and projects.
• • Rewrite modules of the billing system
  • Tune the billing system batch programs
  • Set up a proper development and QA environment
  • Acting system manager, implemented clustering to their Vaxes
  • Upgrade to the current levels of operating system
  • Convert from VAX/VMS to Alpha VMS
  • Convert from CI to FDDI

• As a management consultant role in the project was as follows:
• • Design a replicated database
  • Design network
  • Hardware Software must be vendor independent

• As a management consultant role in the project was as follows:
• • Design and setup application and system security
  • Set application standards
  • Technical advisor
  • Plan, direct and supervise project manager
  • Train and assist programmers
  • Cluster VAX network
  • Tune and setup Alisa Share
  • Design network to reduce single point of failure
  • Performance tuning (network, hardware, software)

• This project was to automate the Alaskan Air Command for Command and Control. Contracted to advise and assist in security and standards for the application.

• Role became Software Director for the project and duties included:
• • Database design, logical and physical
  • Refinement of requirements
  • Data modelling
  • Preparation of RFPs for software/hardware/networks
  • Evaluation of RFP responses
  • Design security (data, networks, application)
  • Set application standards
  • Design a distributed and replicated data base
  • Technical Advisor

After the project was complete, the network included 60+ VAX's and Mac II's, 400 PC's and some 600 screens networked and replicated across the State of Alaska.

• The installation incorporated two out of three Squadrons as well as tailoring the software to function in a NATO environment.

• On the logistics side, this install involved complete integration from networks to software, demonstrating application survivability.

• The installation incorporated two countries, US and Korea in joint base defense capabilities

• On the logistics side, this install involved complete integration from networks to software, demonstrating application survivability.

• This project involved:
• • Design the network
  • Establish network standards
  • Set up application and network security
  • Install the application
  • Train users
  • Network bases together

• While the military was being deployed to assist in the clean-up of the spill, the involvement was to build Command and Control systems to track personnel and equipment.

• The application we built was called OSCAR (Oil Spill Computer Automated Response). The system was a network between Elmendorf AFB. and Valdez, used to track oil, birds, weather, personnel, water vessels.

• Built using PowerHouse on Digital VAX's and Apple Macintosh’s, the information collected was displayed both tabular and graphical.

• Once again, as Software Director, this role continued as it was for the application on Elmendorf AFB.

• This was a contract dedicated to help set the environment for development
• Baseline application standards
• Initial configuration for the VAX/VMS server
• Installation of all layered products and system access

Employee Experience

• Requirements Analysis
• Design and review design documents
• Design and setup security (application, system, data)
• Set application standards
• Direct and supervise redevelopment in Powerhouse
• Technical Advisor
• Plan, direct and supervise project manager
• Assist in hardware and software configuration
• Interview and hire new employees
• Train and assist programmers
• The project was to rewrite all the administration systems for Simon Fraser University, converting from an IBM main frame to a Digital Vax cluster.
• The applications ranged from student records to the university financial systems.

• As a Software Specialist, duties included:
• • Pre and Post PowerHouse Sales follow-up
  • Demonstrations and presentations
  • Responding to RFPs
  • Training PowerHouse
  • Other Areas Included:
  • Implementing operations procedures for clients
  • Facilities management
  • Software maintenance, development and support
  • Project management
  • Account management
  • Systems analysis: hardware, software
  • The most rewarding part of being a Software Specialist during this period, was actually being part of a team to open and establish this Vancouver office.

• After initiating the day to day procedures for the Computer Operations Department, responsibilities turned towards maintaining the hardware.

• Responsibilities included:
• • Capacity planning
  • Hardware/software planning and configuration
  • Developed operations software
  • Implemented system security
  • Maintained system account structures
  • Installing new software updates and utility packages
  • Monitoring and tune hardware systems
  • Review operations software packages
  • During this period of time, Cognos experienced growth in many areas of the company. As a result of this, time turned towards assisting in the design and expansion of the computer room and upgrading or our computer hardware.